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Privacy Policy

1. Information We Collect

When you place a preorder or interact with cielvisuals.com, we collect your name, email address, shipping destination, and IP address for fulfillment and fraud prevention purposes.

2. Payment Data Security

We do NOT store or process your credit card numbers on our servers. All financial transactions are handled securely by Paddle.com Market Ltd, adhering to PCI-DSS standards.

3. Analytics & Cookies

We use PostHog for telemetry, error debugging, and session replays to improve site performance and checkout usability. No sensitive payment inputs or passwords are ever recorded.

4. Data Retention & Your Rights

You may request deletion or export of your personal information at any time by contacting [email protected]. We never sell customer data to third parties.